International Shipping
NEW! We now ship internationally via  .
Simply choose your preferred ship method during checkout.
Global Express
- Estimated shipping time: 2-5 days to most cities in destination countries.
- Tracking number provided.
- Insurance up to $100 provided by USPS for lost or damaged packages.
Global Standard
- Estimated shipping time: 3-15 days to most cities in destination countries.
Countries we ship to:
- Australia
- Bahamas
- Belgium
- Brazil
- British Virgin Islands
- Canada
- Cayman Islands
- China
- Costa Rica
- Curacao
- Denmark
- Fiji
- France
- Great Britain
- Guatemala
- Hong Kong
- India
- Ireland
- Israel
- Jamaica
- Japan
- Mexico
- Netherlands
- New Zealand
- Panama
- Philippines
- Poland
- Saint Christopher and Nevis
- Saint Lucia
- Saint Vincent and The Grenadines
- Scotland
- Singapore
- South Africa
- Sweden
- Switzerland
- Taiwan
- Thailand
- Trinidad and Tobago
- Turkey
Terms and Conditions
- Orders usually ship the next business day if placed before 3 PM EST (Monday - Friday) and if all items in the order are in stock.
- For your protection, PlanetRx.com will send any order valued at $100 or more via Global Express, which is a trackable method.
- The shipping and handling charge is calculated according to your order's weight and shipping destination. Prices do not include customs fees, taxes and tariffs. Your order may be subject to customs fees and/or import duties and taxes, which are levied once a shipment reaches your country. You, the customer, are solely responsible for any additional customs clearance fees.
- Undeliverable or Refused packages: If your order is returned to us because of an address error made by the customer, the customer refuses the package or the items ordered are not allowed into the country by customs, you will be responsible for the shipping cost billed to PlanetRx.com for the return of the package. If the cost to return the goods to us is greater than the cost of the goods ordered, we will instruct the carrier to abandon the order and there will be no credit to the customer for the order. If the package is stopped by customs because items ordered are not allowed in the country and the package is abandoned, there will be no credit to the customer for the order.
- It is important for you to become familiar with the Customs policies for your specific country before ordering. Customs regulations vary greatly by country and lack of knowledge regarding the customs rules governing the country you're importing to can result in your order incurring high import duties, delivery being delayed, or returned to us. It is your responsibility to check with your Customs office to see if your country permits the shipment of the products you order from us.
- You are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods. Any fees charged to PlanetRx.com due to non-compliance with your country's laws and regulations will be charged to you, the customer. If an item or items are returned to us due to non-compliance issues with your country's laws and regulations, a refund will be issued for the merchandise only minus 15 percent of the value of your order as the re-stocking fee, and any other charges incurred such as quarantine fees, shipping fees or warehousing fees assessed by the customs in your country.
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